Ordering Information

Ordering
Phone
 Special Operations Group is a web based business.  All contact is via the internet.  You can email at:  specialoperationsgroup@comcast.net .  You can call seven days a week, 8-4 West Coast Time, however, your call may not be answered.  Collect calls are not accepted.   We Accept Visa, American Express, Mastercard, and Discover through PayPal.com.  For more information regarding Paypay, a very secure web credit card transaction processing center, click here - PayPal
Internet
Order 24 hours a day from our e-store at www.norbay.com.   To use your credit card, go to www.sogbooks.com.  You must be 18 years of age or older to order online.
Fax
Fax you credit card order to us at (866) MAC V SOG.  Fax orders are entered the day they are received.  Confirmation are not sent for your fax orders.
Mail
Special Operations Group
Special Forces
Book, Videos and Collectibles

P.O. Box 7131
Cotati, CA. 94931-7131

Provide all information requested on the order form (Order Form)  Please include a home phone number in case we have questions about your order. 

Postage and Handling

Standard
Most items are shipped within one week from receipt.  Some items may be out of temporally out of stock and will need to be ordered.  We'll inform you if an item is temporally out of stock.  In most cases we ship to P.O. Boxes, APOs/FPOs, U.S. Territories, Alaska, Hawaii, and Canada by First Class Mail.  For shipping rates (Shipping Rates)

Returns and Exchanges
Damaged or otherwise faulty videos will be immediately replaced.  Videos or DVDs may not be exchanged or refunded.

If you are dissatisfied, a book in new and undamaged condition may be exchanged for credit towards another title.  Shipping + Handling charges are not recoverable.  Limited edition commemorative Turner books (Coded "T") may not be returned without prior approval.

Customer Service
If you have any questions about an order call  (866) MAC V SOG.
We welcome your comments and questions. 

NBL
Special Operations

Special Forces
Military Books, Videos DVD's and Collectibles
Specializing in Unit and Battle History Books

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